Letter Beta

Deliver kindness
on-the-go

A social app to deliver messages of kindness.
Go private and care.

Notice

Letter is out for private beta🎉

Only Limited slots allowed. Enroll soon!
Learn more in this post!



Updated Jun 24, 2024

Write a request for kindness

There have been a lot of changes in my life lately...

I've been feeling pretty anxious about...

It feels like my friends have a different...

Send and receive kind replies

Official envelopePlain envelopeAirmail envelope

Moderated and anonymous

  • Spam and bad word filters
  • Reporting and moderation
  • No ads or data selling
  • Delete everything, anytime

FAQ

tl;dr: What is Letter?
  1. It's a mobile app. (Currently, Android only.)
  2. You anonymously write requests about things you're worried about.
  3. Other people can reply to your requests with kindness and compassion.
  4. You can reply to others' requests too.
  5. The app has spam and bad word filters, and reports are taken seriously.
Is this app meant to solve my problems?

It’s tempting to think Letter is about solving your deepest problems, but that’s not the goal. One of the expectations you agree to when you start is “I recognize I can’t fix others’ problems, but I can share kindness.”

If there is a “goal” in this app, it's to take the reflection and empathy it encourages into other parts of your life.

It's important to note that Letter is not a replacement for counseling. If anything, I hope it will encourage people to seek out professional support when it's helpful.

Were you inspired by games like Kind Words?

Absolutely, yes! Kind Words, Animal Crossing, A Short Hike, Slowly, lo-fi hip hop radio, and many more. There's been a growing appetite for experiences that inject kind feels into your life. I'd argue there's nothing novel here beyond my own take on the genre. The closest thing I've seen similar to Letter is a conversation tool called Supportive.

Letter is designed to be a cute and delightful experience. I hope you find something wonderful on it!

How do you keep the app safe?
  • The content is moderated (by unbiased algorithms) and provides easy-to-use reporting tools.
  • Letter is built upon spam and bad word filters.
  • We timeout or ban users who repeatedly or flagrantly break our rules.
  • Personally identifying information is banned from any messages.
  • All new users agree to community expectations.
  • (Soon) We'll offer guides and tips for writing excellent messages.
  • (Soon) If the app notices that somebody is writing about concerning topics like self-harm, it will privately and proactively offer resources from professionals.
What's the roadmap?

There's lots of ideas brewing. If you have any ideas, reach out and share it!

  • Stickers, letter styles, new envelopes, and more
  • Formal community and moderation guidelines
  • Replying more than once to someone (could be chatting, 1-time replies, etc.)
  • Dark mode and accessibility fixes
  • Non-addictive push notifications
  • Ability to login to sync data across devices
  • Collectables and a place to keep them
  • Messages in a bottle?
  • And many more...!
  • You can follow a more specific roadmap on this GitHub Page (Link Soon).

How does Letter make money?

Since, there will be no ads in future too, A positive byproduct of being ad-free app is support from communities ensuring that Letter is moderated well and donations from them.

There may be future in-app purchases for props (such as envelope types, stickers, and more). However, the plan is to provide a hefty amount of cosmetics for free by default.

Why should I trust Letter?
  • If you trust me, the creator and moderator of Letter. I always been advocating the Privacy and Accessibility by default for every product. Today, I put all those principles into this app. So, I’m sure I will never let you down.
  • If you are comfortable with the design choices in this app. The anonymous nature of the app lends it to be more difficult to connect things to who you are. You are also able to push the “eject” button at anytime and delete your stuff.
  • If you are comfortable with your device communicating with Google's Firebase, which is used as the server, and Sentry.io, which is used as a crash log. (Planning to move for self-hosted servers like Appwrite.io after beta release)
Do you read my messages?

I will only read something you wrote if it is reported by someone.

This is a flimsy guarantee based on trust. If I become corrupt, I hope you hold me accountable by complaining loudly and deleting the app.

Because Letter is not encrypted, I do have the ability to read the messages you send. However, because this app is anonymous and it doesn't collect personal data, it's likely impossible to identify who you are.

In the future, I’m interested in encrypting replies so that it becomes infeasible to read messages. However, this will depend on whether it’s seen as a valuable investment by the community.

Do you collect or sell personal data?

No! I have no interest in collecting the details of your life or sharing it with anyone. See Letter's Privacy Policy to learn about the minimal data we store.

Please don't send identifying information in this app. This includes names, pseudonyms, addresses, emails, telephone numbers, locations, and more.

iOS version?

Letter is still in Private beta, but an iOS version is being planned. The app was built with a cross-platform framework called Flutter, so it would be quite easy to get an iOS version ready.

Heyo!

My name is Ganesh Kumar, and I’m the solo maker of this app. Pleasure!

I’m making Letter because I think people have such a capacity for kindness, but they don't often get the chance to flex that muscle online. The big social media platforms of today aren’t designed to spread love and empowerment. In fact, they’re often incentivized to do the exact opposite. It's disheartening because I believe there’s so much potential in digital connection.

With Letter, I hope to give you a place that’s worthy of your time and grows the compassion in your life. If it’s not for you, you have the control to easily delete all of your data and try something else.

Whether you hate it, love it, or have questions, reach out to me directly and I’ll follow up with haste!

Best, Ganesh
Avatar of Ganesh